FAQ

Orders & Shipping

How long does delivery take?
Most orders arrive within 7-15 business days from dispatch, depending on your location within the UK. You'll receive a tracking link by email as soon as your order ships.

How much is shipping?
Shipping costs are calculated at checkout based on your order and delivery address.

Can I track my order?
Yes — once your order has shipped, you'll receive a confirmation email with tracking information.

Returns & Exchanges

What's your returns policy?
You have 14 days from delivery to return unworn, unwashed items with tags attached. Please see our full Refund Policy for details.

How do I start a return?
Email us with your order number and we'll send you return instructions.

My item arrived faulty — what do I do?
Contact us within 48 hours of delivery with photos of the issue and we'll arrange a replacement or refund, free of charge.

Sizing

How do I find my size?
Each product page includes a size guide. If you're between sizes, we generally recommend sizing up for a more relaxed fit.

Payments

What payment methods do you accept?
We accept all major debit and credit cards, as well as other secure checkout options available at checkout.

Contact

Can't find what you're looking for? Get in touch and we'll be happy to help.